Return Policy

We hope that you love what you ordered from Bochelle But in the event that you don’t, we’ve made it as simple as possible to return items to us and we will do our best to issue you a store credit as soon as possible.

Refunds are not permitted.

ALL SALE ITEMS ARE FINAL, no returns or exchanges will be accepted for these. Permitted returned items will be given an online store credit only with no exceptions. Your store credit will be available through the account used to purchase the item, and does not expire. Please note, if an item is returned and free shipping was received, a $12.00 shipping fee will be deducted from the store credit.

Returns and exchanges are accepted on merchandise within 10 days of receipt for items that HAVE NOT BEEN WORN, ALTERED OR WASHED, and with ALL tags attached.

PLEASE NOTE: Shipping and handling charges are non-refundable.

Where do I send my return/exchange?
Please send your return or exchange to:
1270 97th St
Bay Harbor Fl

How do I make a return/exchange?
Securely pack and seal the return merchandise and invoice in an appropriate shipping box or envelope, and send back to us using an insured service to the above address. (This will provide you with recourse on your package, as we cannot accept responsibility for packages that we do not ship ourselves).